How to Fix Disney Plus Error Code 39 on Smart TVs, Consoles & More

Doesn’t it feel sick and irritating when Error Code 39 flashes when you are all set to watch something really trending on Disney Plus? Do you know how to fix Disney Plus Error Code 39? To understand how to fix the problem, have you ever wondered what is error code 39? Why does it happen we stream videos and movies on our favorite streaming platforms like Disney Plus?

Disney Plus Error Code 39 appears on your screen when you try streaming it on any incompatible device. If the driver is missing or interrupted, it causes Error Code 39. If your device lacks a secure connection and proper permission to run content managed and governed by digital rights, this problem will occur. 

The first step to be taken is understanding the concern or issue that is causing the platform to flash an error. To know how to fix Disney Plus Error Code 39, figure out you have a compatible device and a secure connection. Moreover, follow the following steps to understand and fix the problem.

How to Fix Disney Plus Error Code 39?

Getting Error Code 39 on Disney Plus can be due to various reasons. Besides device incompatibility or server running down, there can be various technical reasons behind it.

How to Fix Disney Plus Code Error 39 on Multiple Devices?

Disney Plus Code Error is a common problem associated with rights issues. If the streaming service provider does not have access or authority to a particular type of content, and the viewer wants to watch it, Error Code 39 is bound to occur. Then there are various reasons that can cause this error. So, follow the following steps to know how to fix Disney Plus Error Code 39.

1. Log Out from Multiple Devices that Run Disney Plus

We have multiple devices like our smartphones, set-top boxes, and even various Television sets that run Disney Plus. First, log out from all the devices connected to a single account and check if Error Code 39 still persists. Also, ensure that you have not exceeded the limit of the devices connected to a single account. 

2. Restart

Though it is a one-time hack, you can try restarting the video. Sometimes, a simple try works. However, if you still see Error Code 39, you must visit the Troubleshoot page again.

3. Disney Might Be The Reason 

Do not worry; it might happen that Disney Plus is facing issues at the back end. Also, every streaming platform needs authority and the right to play a particular type of content, that too region-wise. Content permitted in Asia might not run in other countries or continents. 

4. Switch to Some Other Streaming Device

Suppose you are Streaming Disney Plus on Set Top Box or your Smart TV, and Error Code 39 appears; log out from there and try streaming on your mobile or laptop through a browser. If it works here, it means the problem in the streaming devices can be fixed anyhow. 

5. Pause, Stop, Exit, and Restart

So, the point is to exit from the page and restart the device, and set up. Prolonged viewing can also cause the streaming platform to show Error Code 39. A simple software bug can also lead to an error and hamper the video from running smoothly. Restarting the device can be a quick fix. 

6. Check HDMI Cables or Port

If your device is connected via HDMI, its cable or port can be the reason. To fix this, first, try switching the HDMI cables. The other must be HDMI 2.1 compliant. A short, visibly undamaged wire can solve the purpose. Remember, the HDMI cable must be swapped or plugged in by HDMI only. 

7. Remove the In-Game Capture Device

There are many streaming apps, including Disney Plus, which use specific DRM safeguards to prevent content piracy. Because of this, Blu-ray discs and in-game capture tools like Elgato may clash with streaming programs. Before launching the Disney Plus application through a console that plays games, it is best to take the particular device out of the picture.

8. Power-Cycle Your Console

You must restart your console while you are watching Disney Plus on an Xbox One or PlayStation new edition. This implies that in order to delete any damaged temporary data that Disney Plus may have generated, you must first exhaust the console’s power batteries.

9. Reloading the Video

The vast majority of the time, reloading the video will fix any streaming service issues. Try it out to see if a reload will cause it to begin playing. You will need to try a different Error Code 39 fix if it fails to resolve or if it pauses again after a while.

10. Reboot the Device

Error Code 39 is frequently caused by incomplete information. But this can be fixed quickly. Simply restart your streaming device to fix the issue. Depending on the sort of device you are using, there are different restarting techniques.

Go to Settings > System on your AppleTV and select Restart.

Hit the Home button on Android TV, and then choose Settings > About and Restart from the Power Menu.

Wrapping Up

Hence, Error Code 39 is not always because your device is not compatible or you are using more than one device. The streaming platforms have this feature to give access to different devices. Nevertheless, I have mentioned the possible ways to know how to fix Disney Plus Error Code 39; you can also check if Disney Plus has the authority or access to streaming a particular content category. 

Frequently Asked Questions